June 2020 Update: While some Illinois businesses are starting to open their doors to the public we will be remaining "curb-side pickup only" at this time.
We are taking the proper preventative measures and are temporarily closing our doors to the public. Please be patient with response times, we're doing what we can. Our website will remain open and we will continue to ship orders. If you are local we can arrange a time during the week when merchandise can be picked up (Mon-Fri) from 12-3pm. Please call when picking up your order. 773-878-8616
RETURNS: Due to the current pandemic we are not accepting returns on any NON-DEFECTIVE products at this time. Effective March 1st 2020.
We are still buying and trading! If you're sitting around cleaning out your closet and find some gear in need of a new home please drop us a line with a description of your gear and some photos.
Our repair shop will remain open as well. This is a perfect time to get your old guitar, amp, or synth in fighting shape. Please contact us for information about times you can drop off your gear.
If you need to contact us email is the best method. Due to extended closure policies from the C19 situation and our limited hours in the shop we will generally not be reachable by phone. If you need to converse over the phone please email us with your return number and we'll call you when we're at the shop.
Thank you for your understanding and we appreciate your business and support!
XOXO from the whole RNRV team!